Shipping

Upon receipt of payment, items are carefully packed and in the mail to you within 2-3 working days.*
* Does not apply to customized item orders.

Returns and Exchanges

Unless noted othewise, items may be returned for refund or exchange as long as the items are clean, undamaged and (where applicable) in the original packaging.

Shipping fees are non-refundable.

Items returned for exchange must include $3.00 for exchange postage costs.

Thank you for shopping at Bark Avenue Pet Shop